TRAINING RESOURCE WEBPAGE
- FULLER BRUSH FOR ME -
If you were
one of my 1200 distributors, you aren't anymore. The Company took away all
distributors and referral bonuses on Oct 1, 2016, to handle themselves. I will
continue adding some updates on this page. June
Oct 31, 2017
- FULLER-STANLEY CLOSED THEIR DOORS AND ALL WEBSITES.
YOU to all my distributors over the years who tried to keep Fuller Brush in
I at least, appreciate your efforts and support.
Jan 5, 2018
- Larry Gray finally gives us an update on the new owners (Hotline
1-800-282-1171). Fuller Brush was sold to Galaxy Brush LLC of Lakewood NJ (note
that location since there is a different Galaxy Brush in PA.) What about
us? They can't be bothered with us anymore. He says "SOME" distributors may be
allowed to sell the products (I heard it may be case-lots only). No more details until
April. [NOTE: A google search for corporate information shows that Galaxy
was only formed in late 2017.]
March 8 & 21, 2018 - more info from
the grapevine. I get lots of calls from old-timers and leaders, "this is
what I've heard, what have you heard?" Unfortunately, nothing directly from
Fuller itself. Now that David Sabin is gone, Fuller Industries (the Kansas
factory) told them that they are willing to manufacture the products again.
This was to be the ONLY way that Fuller USA had any future as far as I'm
concerned. China is NOT what people buy Fuller Brush for. But I also have
multiple confirmations now that dealers will have to register ($$$???) and buy
case lots. I'm not doing inventory again. My office is just now starting
to look presentable.
I did email Larry Gray with many specific questions. I got a reply with
my questions ignored, other than a vague "picking and packing individual
products costs too much", and that "retail prices will be higher". He does
seem to be an officer in this new company, making decisions "as good as" the
decisions that put Fuller out of business the first time.
Higher prices? Indeed. One person who called me lives in NJ near Galaxy,
through the intermediaries to the guy in charge to ask questions, and they seem
to have not even heard of Fuller before buying it. He had no conception of the
distributor system, or even what the regular prices were, or why they should
ship to our customers. He said he saw new Fuller products on Amazon, and Galaxy
said, that is us, and the distributor contract will have a stipulation that they
will not undercut any company prices, or they will lose purchasing rights.
[I thought price fixing was illegal?] Checking Amazon, our $9.99 Laundry Stain
Spray is $21.99. The Carpet Sweepers are now $59.99. Other products have doubled
in price. So... I assume the case lot price will be
half-price or so, meaning we will be paying what last year was the full retail
price. I can't picture this business plan keeping them in business for
much more than a year. Good bye Fuller Brush. Mismanaged again before they even get
April 26 Sales
Hotline says to call back for updates on May 24. It still says
that on June 4.
June 4, 2018 UPDATE
That April sales hotline told us to email them for a "questionnaire" to
see if we deserved an application to sell. I got it back immediately, and it was
a simple page asking how much we planned to sell every month, and our method of
operation, and if we would honor their map system. I told them I would not
honor any territory on the map, I sold nationwide. I also told them I had no
idea how much I would be selling because of all the various rumors and no facts
from them. What is the product line? We've heard it will be much smaller.
Really only case lots? What will the retail and wholesale prices be? Will you at
least direct-ship case lots to our customers? And if we do get started,
will you really blackball us and refuse to sell to us if we sell below your
retail prices? My former top retailer said his sales dropped dramatically
after the new company started internet ads taking his business away. So they
also lost him and his $30,000/month.
I sent that in a month ago
and have yet to hear any acknowledgment. I even emailed Larry Gray, my supposed
Fuller Brush buddy, to ask him, and still cannot receive the time of day from
him. I think he's ashamed to face me, after encouraging me all these years to
recruit and train more people, and then they took them all away without
If I, as one of their Top
Ten distributors for a couple decades, cannot even get a reply from them, anyone
reading this might as well move on and forget about Fuller Brush and Stanley.
They seem to have no phone numbers in operation because I've been unable to
reach any department or person via phone. If they can't even acknowledge me
after 26 years, then I return the favor. They have lost all the respect that I ever had for them. I continue to
finish selling off my inventory. If you have inventory, I'll try to connect you
30, 2018 UPDATE
I finally did receive an acknowledgement to my "application for an
application", saying that they knew I would not be happy with their company (and
still not answering any of my questions or explaining), but good luck with
whatever I do. (Quote:
"In regards to your application I donít see how you would be happy with the
above program." ) Sort of like shaking
your hand, and stabbing you in the back with the other.
I did hear from some
distributors who did receive an application, though. Even they recommend taking
the application to your attorney before signing. Who has an attorney???
They said this dozen-page application has so much red tape covering the
company's ass and enabling them to make sure the applicant signs away any rights
that they have. They can terminate you for just looking cross-eyed at them, it
seems. I'm sure this page here would get me terminated.
They did say that I could
purchase from someone who they did approve, though. "Approximately 30%
commission less 14% shipping" leaves you with nothing worth your time.
Especially when 30% off the new prices is more than last year's retail prices,
and the Company itself is actively competing to take away any business you find.
I have also heard from
distributors and customers that the fullerdirect customer lists that you spent
your money acquiring and building, are Fuller's customers now, with them
receiving solicitations bypassing us.
I continue getting many
complaints on the phone because I DO have my phone on my website, and the
deceptive websites do not, and people can't get their products or complain about
being charged much more than advertised on TV or the web (esp for Spray N
Sparkle Window Cleaner).
As I've said before, RIP
Fuller Brush & Stanley, mismanaged more than ever.